Frequently Asked Questions
Answers to common questions about Assetrai.
Which companies is Assetrai suitable for?
Assetrai is suitable for all businesses with offices, factories, warehouses, stores, educational institutions, healthcare organizations, and field teams. It can be used by small businesses with a few hundred inventory items and by corporate companies managing thousands.
How can I import my existing inventory lists into the system?
You can upload lists from Excel, CSV, or other sources. With AI-assisted import, data is analyzed, fields are mapped, and records are created in a short time.
Is using QR codes mandatory?
No. Assetrai can also be used without QR codes. However, QR codes make counting, assignment, and inventory lookup much faster and more accurate.
How do I create QR codes?
The system automatically generates a QR code for each inventory item. You can also download them in bulk as PDF and print them as labels.
What happens if the internet goes down during counting?
Counting is not interrupted. The system stores scanned records on the device and synchronizes automatically when the internet connection returns.
Do I have to use paper for assignment documents?
No. Users can sign digitally on screen. The system generates assignment documents automatically and attaches them to the relevant inventory records.
Can I see all assignments held by an employee?
Yes. You can view all of a user's active, pending, or overdue assignments on one screen and perform bulk return operations.
Can I track which location inventory items are in?
Yes. You can create branch, building, floor, room, warehouse, or custom location structures and track where each inventory item is located.
Can Assetrai track maintenance and service?
Yes. You can define maintenance intervals for inventory items, receive reminders for upcoming maintenance dates, and store completed work with full history.
Does it calculate depreciation?
Assetrai is not accounting software. However, it provides preliminary assessment of an item's usage period, age, and approximate value change to help with renewal or sale decisions.
Can my data get mixed with other companies' data?
No. Each company operates in its own workspace. Users can access only data belonging to their own company.
Can I manage user permissions?
Yes. You can define different access and action permissions for staff, managers, and system administrators. Each user can perform only the actions they are authorized for.
Can we use Assetrai with our own brand?
Yes. You can upload your company logo and use the system in line with your corporate identity.
Does it require setup or technical knowledge?
No. After creating your account, you can start using it directly. It requires no server setup, software installation, or technical expertise.
Do I have to buy Assetrai without trying it?
No. You can create a free trial account, test the system with your own inventory, generate QR codes, and try all basic features.
How different is Assetrai from tracking with Excel?
Excel lists can be used to keep records, but they cannot manage operations such as assignment, counting, maintenance, QR codes, user permissions, and movement history tracking. Assetrai lets you manage inventory processes on a single platform.
How long does it take to upload my first inventory to the system?
If you already have a list ready, you can import your first records into the system in a few minutes. AI-assisted data import eliminates the need for manual data entry.
What is the maximum number of inventory items I can manage?
Assetrai scales from a few hundred inventory items to hundreds of thousands of records. Performance and user experience are not negatively affected as inventory volume grows.
Is there a mobile app?
Yes. Assetrai offers iOS and Android mobile apps. QR scanning, counting, assignment operations, inventory lookups, and digital asset tracking can all be performed through the mobile app, which stays in sync with the admin panel.
Can multiple people work at the same time?
Yes. Users can sign in at the same time, perform actions within their permissions, and access up-to-date data.
Can I view past movements?
Yes. Assignment, return, transfer, maintenance, counting, and status changes on an inventory item are stored together with their history.
Can I see who held an inventory item before?
Yes. With assignment history, you can see which users held an inventory item in the past and on which dates it was delivered.
Can I perform bulk assignment and bulk return?
Yes. You can assign or retrieve multiple inventory items in a single operation. The system generates the required documents automatically.
Can I see missing or surplus inventory after a count?
Yes. When counting is completed, the system reports missing, surplus, or unexpected records so you can easily identify discrepancies.
Can I track unused or scrapped inventory?
Yes. You can manage the inventory lifecycle using different statuses such as active, in storage, assigned, under repair, scrap, lost, or inactive.
Was Assetrai developed only for IT teams?
No. It can be used by HR, administrative affairs, procurement, finance, operations, and IT teams.
We have more than one warehouse. Is it suitable?
Yes. You can manage and report warehouses, branches, and locations in different cities under a single account.
Can I store documents in the system?
Yes. You can attach invoices, warranty documents, assignment forms, maintenance reports, and other documents to the relevant inventory record.
Can I track equipment whose warranty period is approaching?
Yes. You can record warranty end dates and receive reminders for approaching dates.
Do I need training to start using Assetrai?
No. Thanks to its user-friendly interface, basic operations can be learned quickly. Most users can start working in the system on their first day.
Can I track digital assets too?
Yes. You can manage digital assets such as domain names, software licenses, SSL certificates, quality documents, mobile lines, and contracts on the same platform as your physical inventory.
Can I get reminders for licenses and certificates about to expire?
Yes. You can receive automatic reminders for upcoming expiry dates and view expired or soon-to-expire assets on a single screen.
Which languages does Assetrai support?
The Assetrai admin panel and mobile app support Turkish, English, Dutch, German, Italian, Spanish, and French. Users can switch the interface language at any time.